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How much does the shipping cost ?

It depends on the weight of the order and where it goes. Tiresdirect.net is in constant negotiations with their shipping providers to ensure that you always get the lowest possible shipping costs. On the website there is a shipping calculator above the buttons "Add to cart" and "Wish list".

What happens if my tyres are damaged during transport or stolen after delivery?

If a product is damaged during the shipping process, Tiresdirect.net will submit a case to the shipper to investigate the situation. Once the investigation has been completed and it has been established that the damage occurred during shipping, a replacement product will be shipped or a credit will be issued once the damaged product has been returned. If a product is stolen or lost after delivery, please contact (888) 394-9292 immediately so that Tiresdirect.Net can investigate with the carrier. The shipper will make every effort to locate the product and deliver it to the delivery address provided by the customer. If the shipper concludes that the shipment has been delivered to the shipping address provided by the customer, it is the customer's sole responsibility to locate the product and contact the local authorities to report the theft.

What is your return and exchange policy?

If you are not satisfied with your purchase, you can return it within 30 days. The tyres must be unused and Tiresdirect.Net will refund your money less a 5% top-up fee and you will be responsible for freight charges. If your tyres arrive damaged, please call their customer service immediately so that Tiresdirect.Net can notify their shipper.

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